Agreement to Terms
By accessing and using the basin-spark website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
Service Description
basin-spark provides property rental consultation and assistance services for clients seeking premium properties in Liverpool. Our services include property portfolio reviews, neighbourhood analysis, lease negotiation support, relocation coordination, and related consultancy offerings.
Eligibility
Our services are intended for individuals aged 18 years or older who have the legal capacity to enter into binding contracts. By using our services, you represent that you meet these requirements.
Service Engagement
When you submit an enquiry or engage our services:
- You agree to provide accurate and complete information
- You understand that initial enquiries do not constitute a binding contract
- Formal service agreements will be established separately for each engagement
- Pricing and service scope will be confirmed in writing before work commences
Nature of Services
Our services constitute professional guidance and consultancy. Important clarifications:
- We are not estate agents or property brokers
- We do not represent landlords or property owners
- We do not hold properties for rent or manage rental properties
- Our role is advisory; final decisions rest with clients
- We are not legal advisors; clients should consult solicitors for legal matters
No Guarantees
While we provide expert guidance based on market knowledge and professional experience:
- We cannot guarantee specific outcomes or property availability
- Property markets fluctuate and conditions change
- Rental success depends on multiple factors beyond our control
- Information provided reflects conditions at the time of delivery
Client Responsibilities
As a client or website user, you agree to:
- Provide accurate information about your requirements and circumstances
- Communicate openly about constraints and preferences
- Review all recommendations and conduct your own due diligence
- Obtain independent legal and financial advice before commitments
- Act in good faith during all interactions
Intellectual Property
All content on this website, including text, graphics, logos, and design elements, is owned by basin-spark or our licensors and protected by intellectual property laws. You may not:
- Reproduce or republish website content without permission
- Use our branding or materials for commercial purposes
- Modify or create derivative works from our content
- Extract data through automated means
Confidentiality
We treat client information with confidentiality and expect reciprocal respect:
- We will not disclose your personal information without consent
- You agree not to share proprietary methodologies or internal analyses we provide
- Testimonials and case studies are used only with explicit permission
Limitation of Liability
To the fullest extent permitted by law:
- basin-spark is not liable for indirect, consequential, or incidental damages
- Our liability is limited to the fees paid for the specific service in question
- We are not responsible for third-party actions, including landlords, agents, or service providers
- Market changes and unforeseen circumstances may affect outcomes beyond our control
Indemnification
You agree to indemnify basin-spark against claims arising from your breach of these terms, misuse of our services, or violation of applicable laws.
Payments and Refunds
Service fees are outlined in individual agreements. General terms:
- Fees are payable as specified in service agreements
- Refund policies are detailed in specific service contracts
- Disputes regarding fees should be raised within 14 days
Termination
We reserve the right to terminate service relationships if:
- Terms of Use or service agreements are breached
- False information is knowingly provided
- Abusive or inappropriate behaviour occurs
- Legal obligations require termination
Website Use
When using our website, you agree not to:
- Attempt to gain unauthorised access to systems or data
- Interfere with website functionality or security
- Upload malicious code or harmful content
- Collect user information without permission
- Use the website for unlawful purposes
Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, policies, or practices of third-party websites.
Disclaimer of Warranties
Our website and services are provided on an "as is" basis. We make no warranties regarding:
- Uninterrupted or error-free operation
- Complete accuracy of all information
- Fitness for particular purposes beyond stated services
Governing Law
These Terms of Use are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Dispute Resolution
In the event of disputes, we encourage initial resolution through good-faith negotiation. If necessary, mediation may be pursued before formal legal proceedings.
Severability
If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full effect.
Changes to Terms
We may update these Terms of Use periodically. Continued use of our website or services after changes constitutes acceptance of revised terms. Significant changes will be communicated through our website.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and basin-spark regarding use of our website and services.
Contact Information
Questions about these Terms of Use should be directed to:
basin-spark
42 Castle Street
Liverpool, L2 7LQ
United Kingdom
[email protected]